Villeroy & Boch Reviews

At Villeroy & Boch, orders usually process within 5 -7 business days. Delivery by a certain date cannot be guaranteed. They are unable to deliver to PO or APO boxes. For orders up to $98.99, there is a $10.00 flat shipping charge. For orders of $99.00 and above, shipping is free by UPS Ground for contiguous US states. Deliveries to AK, HI & PR do not qualify for the free shipping policy and are subject to standard UPS shipping rates. Villeroy & Boch US does not ship outside of the USA or to P.O. boxes at this time. They also do not ship to Guam.

As for the return policy, Villeroy & Boch does not offer free shipping for returns. Return shipping costs are up to the customer. They do not offer refunds for return shipping fees incurred by the customer. Returns are accepted on orders within 30 days of delivery when accompanied by the packing slip. Boxed sets must be complete to be refunded. The return should be mailed to: Villeroy & Boch Attn: Returns E-Commerce 3 South Middlesex Avenue Monroe Twp., NJ 08831. The original packing slip from the order must be included with the return to receive a refund. If the packing slip is not available, an email can be sent to: eservice@Vileroy-boch.com.

The website "Villeroy-boch.com" offers Convenient Payment Options. All major credit cards are accepted and processed securely with PayPal. For any queries, there is a Customer Care service available from Monday-Friday 9 am - 6 pm EST. The contact number is 1-800 845-5376. If you reach out after hours, they will respond on the following business day.

On the website "Villeroy-boch.com", a variety of products are available for purchase. For instance, the Manufacture Rock Gourmet Plate is priced at $43.99, the Artesano Original 16 Piece Set costs $344.99, and the French Garden Fleurence Dinner Plate is available for $44.99. Other items such as the Play! 24 Piece Flatware Set: Green Garden and Chocolate Brown are both priced at $119.99. The Boston Colored Goblet: Rose, Set of 4 can be purchased for $44.99. The Manoir 18 Piece Set is available for $299.99. The Spring Awakening Breakfast for 2, 6 piece set is priced at $149.99. The French Garden Fleurence 12 Piece Dinnerware Set is available for $449.99. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

Villeroy & Boch offers a wide range of products and services. The categories include Bath & Wellness, Dining & Lifestyle, and Tiles.

In the Bath & Wellness category, products range from washbasins, toilets, bathroom furniture, to bathtubs. These products transform a functional space into a personal well-being oasis. The company also offers a Bathroom Planner to help plan designs from the first step to the finished look. Their products are water-saving and easy to clean, which also helps to protect the environment.

The Dining & Lifestyle category is associated with the enjoyment of food and drink. It consists of dinnerware, serveware, glassware, and flatware collections. These products are not just high-quality and elegant, they also offer multi-functional solutions for everyday life.

The Tiles category offers stylish tiles for an aesthetic living culture. Whether it be bathroom tiles, kitchen tiles or elegant variants for the living room, one is sure to find inspiration in the world of Villeroy & Boch ceramics with their high-quality floor and wall coverings.

Villeroy & Boch has stood for timeless elegance, innovative design, and outstanding quality since 1748. Designers and product managers develop collections and concepts based on this tradition that shape living environments. Their products distinguish themselves through noble impression, intuitive manageability, and long-lasting quality.